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Terms and Conditions (Business Customers Only)

Alt-i-hjul ApS

Last updated: April 25, 2025

1. Scope

These terms apply exclusively to business transactions between Altihjul and its customers. Any deviations must be confirmed in writing. Verbal promises are non-binding.

2. Offers and Documents

Offers are non-binding. Marketing materials and catalogs are for reference only. Shared documents remain our property.

3. Orders

Customer orders are binding. We are only bound by written confirmation.

4. Prices and Payment

  • Prices are ex works Skive, Denmark, excluding VAT, packaging, transport,
    and costs for transport from remote warehouse to Skive, Denmark.
  • Payment is due before shipment or according to individual agreement assessed on a case-by-case basis.
  • Bank transfer only. No agent may collect payments.
  • Offsetting unconfirmed claims is not allowed.
  • Breach of payment terms triggers acceleration of all outstanding claims.

5. Minimum Order / Tolerances

Custom orders may deviate +/-10 % in quantity.

6. Retention of Title

We retain ownership until full payment is received. If resold, claims are pre-assigned to us.

7. Delivery Times

Indicative only. Delays due to force majeure or customer cause are not our liability.

8. Shipping and Risk

Risk transfers when goods leave our premises. If shipping is delayed by the customer, risk transfers on readiness.

9. Inspection and Complaints

Inspection upon receipt is mandatory. Visible defects: notify within 14 days. Hidden defects: within 14 days of discovery.

10. Warranty

  • 12-month warranty period.
  • First remedy is repair or replacement.
  • If that fails, refund or cancellation is possible.
  • Warranty void if product is altered without authorization.

11. Liability

We are not liable for indirect damages unless caused by gross negligence or mandatory legal rules (e.g., product liability).

12. Severability

If any clause is invalid, the remainder stays effective.

13. Jurisdiction and Law

Jurisdiction: Viborg, Denmark.
Governing law: Danish law. CISG excluded.

Contact: policy@althjul.dk